{"id":1959,"date":"2025-09-18T09:13:03","date_gmt":"2025-09-18T09:13:03","guid":{"rendered":"https:\/\/www.gibintbank.gi\/?page_id=1959"},"modified":"2025-09-18T09:13:05","modified_gmt":"2025-09-18T09:13:05","slug":"feedback-form","status":"publish","type":"page","link":"https:\/\/www.gibintbank.gi\/feedback-form\/","title":{"rendered":"Feedback Form"},"content":{"rendered":"\n<div class=\"banner__wrapper \">\n\t<div class=\"banner__inner\">\n\t\t<div class=\"banner__sections\">\n\t\t\t<div class=\"banner__section banner__section--text\">\n\t\t\t\t<div class=\"banner__text\">\n\n<h1 class=\"wp-block-heading\">Feedback Form<\/h1>\n\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t<div class=\"gravity-form__outer-wrapper align wp-block-acf-gravity-form\">\n\n\t<div\n\t\tclass=\"gravity-form__wrapper \"\n\t\tstyle=\" \"\n\t>\n\t\t<div class=\"gravity-form__inner\">\n\t\t\t\n<div class=\"gravity-form__main\">\n\t<div 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class='gform_heading'>\n                            <h2 class=\"gform_title\">Feedback<\/h2>\n                            <p class='gform_description'>We aim to deliver the best service possible. Your feedback helps us understand what went wrong so we can make it right and improve for the future.<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_1'  action='\/wp-json\/wp\/v2\/pages\/1959' data-formid='1' novalidate><div class='gf_invisible ginput_recaptchav3' data-sitekey='6Ldnro4rAAAAANH0vDTofMXu41sF210mIildpTCq' data-tabindex='0'><input id=\"input_9e4ac593f2b5cde8e633ad1c4ff5c880\" class=\"gfield_recaptcha_response\" type=\"hidden\" name=\"input_9e4ac593f2b5cde8e633ad1c4ff5c880\" value=\"\"\/><\/div> \r\n <input type='hidden' class='gforms-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/>\n                        <div class='gform-body gform_body'><div id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below validation_below'><fieldset id=\"field_1_1\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >1. Please select the below category that best matches the feedback you wish to provide:<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_1_1'>\n\t\t\t<div class='gchoice gchoice_1_1_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_1' type='radio' value='Customer Service'  id='choice_1_1_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_1_1_0' id='label_1_1_0' class='gform-field-label gform-field-label--type-inline'>Customer Service<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_1_1_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_1' type='radio' value='Online Banking'  id='choice_1_1_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_1_1_1' id='label_1_1_1' class='gform-field-label gform-field-label--type-inline'>Online Banking<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_1_1_2'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_1' type='radio' value='Branch Experience'  id='choice_1_1_2' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_1_1_2' id='label_1_1_2' class='gform-field-label gform-field-label--type-inline'>Branch Experience<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_1_1_3'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_1' type='radio' value='Banking Products'  id='choice_1_1_3' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_1_1_3' id='label_1_1_3' class='gform-field-label gform-field-label--type-inline'>Banking Products<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_1_1_4'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_1' type='radio' value='ATM Service'  id='choice_1_1_4' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_1_1_4' id='label_1_1_4' class='gform-field-label gform-field-label--type-inline'>ATM Service<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_1_1_5'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_1' type='radio' value='Mobile App'  id='choice_1_1_5' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_1_1_5' id='label_1_1_5' class='gform-field-label gform-field-label--type-inline'>Mobile App<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_1_1_6'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_1' type='radio' value='gf_other_choice'  id='choice_1_1_6' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_1_1_6' id='label_1_1_6' class='gform-field-label gform-field-label--type-inline'>Other<\/label><br \/><input id='input_1_1_other' class='gchoice_other_control' name='input_1_other' type='text' value='Other' aria-label='Other Choice, please specify'  disabled='disabled' \/>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_1_3\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_3'>2. Please provide details of your feedback below:<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_3' id='input_1_3' class='textarea large'    placeholder='Enter your answer' aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_1_4\" class=\"gfield gfield--type-survey gfield--input-type-likert gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gsurvey-survey-field \"  data-field-class=\"gsurvey-survey-field\" ><label class='gfield_label gform-field-label' >3. How likely are you to recommend our bank to others on a scale from 1 to 10?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_likert'><table aria-label='3. How likely are you to recommend our bank to others on a scale from 1 to 10?' class='gsurvey-likert' id='input_1_4'><thead><tr><th id='likert_col_1_1_4' scope='col' role='presentation' class='gsurvey-likert-choice-label'>1<\/th><th id='likert_col_2_1_4' scope='col' role='presentation' class='gsurvey-likert-choice-label'>2<\/th><th id='likert_col_3_1_4' scope='col' role='presentation' class='gsurvey-likert-choice-label'>3<\/th><th id='likert_col_4_1_4' scope='col' role='presentation' class='gsurvey-likert-choice-label'>4<\/th><th id='likert_col_5_1_4' scope='col' role='presentation' class='gsurvey-likert-choice-label'>5<\/th><th id='likert_col_6_1_4' scope='col' role='presentation' class='gsurvey-likert-choice-label'>6<\/th><th id='likert_col_7_1_4' scope='col' role='presentation' class='gsurvey-likert-choice-label'>7<\/th><th id='likert_col_8_1_4' scope='col' role='presentation' class='gsurvey-likert-choice-label'>8<\/th><th id='likert_col_9_1_4' scope='col' role='presentation' class='gsurvey-likert-choice-label'>9<\/th><th id='likert_col_11_1_4' scope='col' role='presentation' class='gsurvey-likert-choice-label'>10<\/th><\/tr><\/thead><tbody><tr><td data-label='1' class='gsurvey-likert-choice'><input name='input_4' type='radio' value='glikertcol4f7d20c72'  id='choice_1_4_1'    aria-labelledby='likert_col_1_1_4'\/><\/td><td data-label='2' class='gsurvey-likert-choice'><input name='input_4' type='radio' value='glikertcol4e8380c42'  id='choice_1_4_2'    aria-labelledby='likert_col_2_1_4'\/><\/td><td data-label='3' class='gsurvey-likert-choice'><input name='input_4' type='radio' value='glikertcol412bb4060'  id='choice_1_4_3'    aria-labelledby='likert_col_3_1_4'\/><\/td><td data-label='4' class='gsurvey-likert-choice'><input name='input_4' type='radio' value='glikertcol4f2443006'  id='choice_1_4_4'    aria-labelledby='likert_col_4_1_4'\/><\/td><td data-label='5' class='gsurvey-likert-choice'><input name='input_4' type='radio' value='glikertcol4cdb3901c'  id='choice_1_4_5'    aria-labelledby='likert_col_5_1_4'\/><\/td><td data-label='6' class='gsurvey-likert-choice'><input name='input_4' type='radio' value='glikertcol470006829'  id='choice_1_4_6'    aria-labelledby='likert_col_6_1_4'\/><\/td><td data-label='7' class='gsurvey-likert-choice'><input name='input_4' type='radio' value='glikertcol4582fddeb'  id='choice_1_4_7'    aria-labelledby='likert_col_7_1_4'\/><\/td><td data-label='8' class='gsurvey-likert-choice'><input name='input_4' type='radio' value='glikertcol44f0f5991'  id='choice_1_4_8'    aria-labelledby='likert_col_8_1_4'\/><\/td><td data-label='9' class='gsurvey-likert-choice'><input name='input_4' type='radio' value='glikertcol42ea32158'  id='choice_1_4_9'    aria-labelledby='likert_col_9_1_4'\/><\/td><td data-label='10' class='gsurvey-likert-choice'><input name='input_4' type='radio' value='glikertcol43dc891ef'  id='choice_1_4_11'    aria-labelledby='likert_col_11_1_4'\/><\/td><\/tr><\/tbody><\/table><\/div><\/div><div id=\"field_1_5\" class=\"gfield gfield--type-text gfield--input-type-text field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_5'>4. 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